�Visalytica
Home/Customer Support/Voice Calls in Chatwoot
Voice Calls in Chatwoot

Voice Calls in Chatwoot

Calls, chats, and emails all in one support inbox

0upvotes
Launched June 16, 2026
Visit WebsiteView on Product Hunt⚡ Promote This Tool

About Voice Calls in Chatwoot

Voice Calls in Chatwoot integrates voice calling seamlessly into its comprehensive customer support platform, allowing support teams to manage calls, chats, and emails within a single inbox. With browser-based calling, both inbound and outbound support, and Twilio Voice integration, it offers a unified communication experience. Additional features like WhatsApp calling, call recordings, transcripts, AI-generated summaries, and detailed call histories enable support agents to deliver efficient and context-aware assistance. Designed for customer service teams seeking an all-in-one communication hub, this tool simplifies workflows by consolidating multiple channels into one interface. Its open-source nature and integration capabilities make it a flexible choice for businesses aiming to enhance their support operations with voice capabilities without switching platforms.

Screenshots

Voice Calls in Chatwoot screenshot 1
Voice Calls in Chatwoot screenshot 2
Voice Calls in Chatwoot screenshot 3
Voice Calls in Chatwoot screenshot 4

Pros

  • ✓Seamless integration of voice calls within an existing support inbox
  • ✓Browser-based calling eliminates need for separate phone systems
  • ✓Comprehensive call management features including recordings and transcripts
  • ✓AI summaries help quickly surface key call insights
  • ✓Supports multiple communication channels like WhatsApp and traditional phone calls

Cons

  • ✗Limited user base and votes on ProductHunt, indicating potential early-stage maturity
  • ✗Dependent on Twilio Voice, which may incur additional costs
  • ✗Potential learning curve for teams unfamiliar with integrated voice support

Use Cases

1Customer support teams managing multi-channel inquiries including calls, chats, and emails
2Sales teams conducting outbound call campaigns directly from support software
3Help desks requiring detailed call transcripts and recordings for quality assurance
4Teams that need quick access to customer context during voice interactions
5Organizations seeking to unify communication channels for better workflow efficiency

Pricing

Likely follows a freemium model with basic features available for free and premium plans offering advanced capabilities, possibly starting around $10-$20 per user/month, depending on usage levels and integrations.

Quick Info

Category🎧 Customer Support
Upvotes0
Comments1
Launched6/16/2026

Topics

MessagingOpen SourceCustomer Communication

Makers

Sony Mathew

Sony Mathew

@sonymathew_

Alternatives

•Zendesk Talk
•Freshdesk with integrated voice support
•Aircall
•RingCentral
•Twilio Flex
View all Voice Calls in Chatwoot alternatives →

Similar Tools in Customer Support

ProductBridge

ProductBridge

Agent that collects feedback across multiple platforms

remio 2.0

remio 2.0

Captures your work to build a searchable knowledge base

Hugo

Hugo

The AI Agent that doesn't charge 1$ per support ticket

Minara

Minara

Research, plan, and invest in one chat

Embed Badge

Add this badge to your website to show that Voice Calls in Chatwoot is featured on Visalytica.

PreviewFeatured on Visalytica
<a href="https://www.visalytica.com/tool/voice-calls-in-chatwoot" target="_blank" rel="noopener noreferrer" style="display:inline-flex;align-items:center;gap:6px;padding:6px 14px;background:#7c3aed;color:#fff;border-radius:8px;font-family:-apple-system,system-ui,sans-serif;font-size:13px;font-weight:600;text-decoration:none;transition:background .2s" onmouseover="this.style.background='#6d28d9'" onmouseout="this.style.background='#7c3aed'"><svg width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.5" stroke-linecap="round" stroke-linejoin="round"><path d="M12 20V10"/><path d="M18 20V4"/><path d="M6 20v-4"/></svg>Featured on Visalytica</a>