That Was AI vs Minara
Side-by-side comparison of features, pros & cons, pricing, and community votes (2026).
🏆 Minara leads with 477 upvotes

AI phone support that works like a human, for Shopify brands
That Was AI is an innovative AI-powered phone support solution specifically designed for Shopify brands looking to enhance customer service. It mimics human-like interactions, answering customer calls and performing a wide range of support actions such as updating orders, changing shipping addresses, processing cancellations and refunds, creating support tickets, and transferring calls to human agents when necessary. Its quick setup process allows businesses to implement the system within minutes, making it a practical choice for busy e-commerce teams seeking to streamline customer communication without sacrificing quality. By integrating seamlessly with Shopify, That Was AI offers a scalable, efficient, and cost-effective way to handle high call volumes, improve customer satisfaction, and reduce support workload.
Pros
- Human-like AI interaction providing a natural customer experience
- Quick and easy setup process, minimizing onboarding time
- Automates a wide range of support tasks, reducing manual workload
- Seamless integration with Shopify platforms
- Transfers calls to human agents when necessary for complex issues
Cons
- Limited information on customization options and AI accuracy
- Potential limitations in handling highly complex or nuanced inquiries
- No publicly available pricing details, which could affect budget planning
Best for
- • Handling incoming customer calls for order updates and inquiries
- • Processing cancellations and refund requests automatically
- • Updating shipping addresses and order details on the fly
- • Creating support tickets from customer calls for follow-up
Pricing: Likely operates on a subscription-based model with tiered plans, possibly including a free trial or basic tier, and paid plans starting around a few hundred dollars per month depending on call volume and features.

Research, plan, and invest in one chat
Minara is an innovative SaaS platform designed for investors and traders seeking to streamline their market research and investment decision-making process. By combining real-time market insights with direct on-chain trading capabilities, Minara allows users to start with simple questions or hunches and quickly gather relevant data, analyze trends, and execute trades within a single chat interface. Its unique approach simplifies complex workflows, making sophisticated crypto and financial investments accessible even to those still developing their skills. The platform also offers automation features for monitoring assets, generating reports, and implementing rule-based strategies, empowering users to act swiftly and confidently in volatile markets. With a focus on ease of use and comprehensive functionality, Minara caters to both novice investors and experienced traders looking to optimize their investment processes.
Pros
- All-in-one platform combining research, planning, and trading in a single chat interface
- Real-time market data and contextual insights to inform quick decisions
- Ability to execute on-chain trades directly within the platform
- Automation tools for monitoring, reporting, and strategy implementation
- User-friendly design suitable for both beginners and advanced traders
Cons
- Potential complexity for new users unfamiliar with crypto and trading workflows
- Limited information on pricing tiers and subscription costs
- May require a learning curve for fully leveraging automation features
Best for
- • Conducting quick market research before making crypto trades
- • Automating routine asset monitoring and alerts
- • Developing rule-based trading strategies for crypto portfolios
- • Generating investment reports for performance analysis
Pricing: Likely operates on a freemium model, offering basic features for free with advanced automation, trading, and analytics capabilities available through paid plans. Exact pricing details are not specified, but typical for SaaS trading platforms.